Providing safe and reliable transportation for patients needing assistance getting to and from appointments

Our NEMT transportation in Illinois provides a valuable resource to those with mobility challenges. By providing NEMT services, healthcare providers can help ensure that patients receive timely medical care and reduce the risk of medical complications. Here at KevLar Express, we are prepared to accommodate our client’s needs and ensure they arrive safely at their destination on time. Whether our client needs to be at a doctor’s appointment, rehabilitation appointment, or therapy session, our vehicles are equipped with the latest technology to ensure the ride is smooth and comfortable.

Safe and Supportive Rides for Medical Appointments
Non-emergency medical transportation offers a dependable option for those needing assistance getting to medical appointments. The following highlights explain why it’s essential:

  • Reliability: Guaranteed rides to and from healthcare facilities
  • Accessibility: Vehicles equipped to accommodate walkers, canes, and other mobility aids
  • Trained Staff: Drivers with knowledge of patient care and medical needs
  • Peace of Mind: Coordination with healthcare providers for seamless transportation

Frequently Asked Questions

What is non-emergency medical transportation?
Non-emergency medical transportation (NEMT) is a service that helps individuals who need assistance getting to and from medical appointments but do not require emergency ambulance transport. It is commonly used by seniors, individuals with disabilities, and those who cannot drive themselves due to medical conditions. NEMT providers use specialized vehicles, such as wheelchair-accessible vans or stretcher-equipped transport, to ensure patients travel safely and comfortably to healthcare facilities.
Who can use non-emergency medical transportation services?
NEMT services are typically available to individuals who have difficulty using standard transportation options due to medical or mobility challenges. This includes seniors, people with disabilities, dialysis patients, individuals undergoing chemotherapy, and those recovering from surgeries. Some insurance programs, such as Medicaid, may cover the cost of NEMT services for eligible patients. It is advisable to check with your healthcare provider or insurance company to determine if you qualify.
Do I need to schedule NEMT in advance?
Yes, it is highly recommended to schedule non-emergency medical transportation in advance to ensure availability. While some providers may offer same-day service, many require at least 24 to 48 hours’ notice. This allows them to plan for the specific needs of the passenger, such as wheelchair accessibility or special medical accommodations. Emergency situations should always be handled by 911 and ambulance services, as NEMT is not designed for urgent medical needs.
What types of vehicles are used for non-emergency medical transportation?
NEMT providers use a variety of vehicles depending on the patient’s needs. These may include wheelchair-accessible vans, stretcher-equipped vehicles, and standard passenger cars for those who can walk with assistance. The vehicles are designed to provide a safe and comfortable ride, with trained drivers who can assist passengers as needed. Some NEMT services also offer vehicles with specialized medical equipment for patients requiring extra care during transit.
Does insurance cover non-emergency medical transportation?
Coverage for NEMT services varies depending on the individual’s insurance plan. Medicaid often covers NEMT for eligible beneficiaries, while private insurance policies may provide partial or full coverage under certain conditions. If you require NEMT for ongoing medical treatments, it is best to check with your insurance provider or healthcare provider to determine if the service is covered and what documentation may be needed for reimbursement.
Interested in the Services We Offer? Contact Us
If you want to know more about our services or schedule transportation, please contact us today!